Previous Browser Edition purchases
Browser Edition payments on measuredarcgames.com were processed through Stripe Managed Payments, with Stripe or Link handling the transaction and transaction support. Use the support or purchase-history link in your receipt when available. If you cannot locate it, email contact@measuredarcgames.com and we will help route the request.
Other previous purchases
Use the support options on your original receipt. Contact us if you need help identifying the transaction.
What we will review
Please request help as soon as you notice a problem. Reasonable refund requests will be reviewed, including duplicate charges, a purchase that cannot be delivered, or a material technical issue we cannot resolve. The applicable storefront may make the final transaction decision and may have additional requirements under local law.
A full refund ends your license to use the refunded edition, but does not restrict access to the free browser game. Refunds do not transfer a purchase to the other edition and do not restore locally deleted game progress.
What to include
- the email address used for the purchase;
- the edition and storefront you originally used;
- the transaction or receipt identifier, if available; and
- a short description of the problem and troubleshooting already tried.
Never send a full card number, security code, account password, or a screenshot that exposes payment credentials. We do not need that information to help.